Session-37

 Session-37

17 Jan 2022

The session was about Controlling. Controlling can be defined as that function of management that helps to seek planned results from the subordinates, managers and at all levels of an organization. We understood the concept with the help of an example of FedEx. We discussed how FedEx is able to achieve the most accurate deliveries overnight and how the deviations in performance help in formulating better planning strategies to overcome those problems. The controlling functions provide basic incentives to the organisation such as

• Adapting to environmental change
• Minimising Costs
• Limiting the accumulation of error
• Coping with organisational complexity

We further discussed how controlling becomes the base for planning. Planning and controlling are inter-linked. Planning establishes the organization's objectives, while managing ensures that they are met. The planning process determines the control process, and the controlling process offers a solid foundation for planning.

We also saw some videos on how a merger works and can cause problems between 2 companies due to differences in culture, values, technology, the difference in rules to be followed etc. We saw this with an example of the merger of United Airlines and Continental Airlines as the pilots were struggling to learn new cockpit rules thus affecting the safety in the sky.